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Survey Login Help

How do I login to the Dealer Attitude Survey?

If you have previously registered to complete the Dealer Attitude Survey online, you can login to the survey by clicking on the Take Survey tab located on the left side of the screen or at the top of the screen. The login screen will ask you to enter the User ID that was e-mailed to the Registered User for your dealership. If the User ID is verified as valid, you will be linked to the Dealer Attitude Survey.

If you have not previously registered to complete the Dealer Attitude Survey online, you can obtain a User ID by clicking on the Register tab located on the left side of the screen or the Create Survey Login at the top of the screen and completing the Dealer Attitude Survey Registration Form. Each dealership can only be registered once. If you receive a message noting that your dealership is already registered, check with the senior management at your dealership (Dealer Principal or General Manager).

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I forgot my User ID. How do I locate it?

If you forgot your User ID, click on Forgot User ID at the top or left side of the screen. When requested, enter the same e-mail address you used to register your dealership.

  1. If your e-mail address matches our records, we will e-mail you your User ID within a few minutes.
  2. Some dealers and dealerships have more than one e-mail address. If your e-mail address does NOT match our records, please try other possible e-mail addresses.
  3. If your e-mail address does NOT match our records, a message will appear on the screen asking you to complete the registration information. Please try other possible e-mail addresses before registering again.
  4. For new registrations, we validate the information and then e-mail the User ID to the Registered User. This validation process takes one to two business days.

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I cannot remember if I registered to complete the Dealer Attitude Survey online.

If you cannot remember if you previously registered to complete the Dealer Attitude Survey online, do not register again. To find out if you are registered, use the Forgot User ID feature at the top or left side of the screen and enter the e-mail address you used to register this dealership. If you have multiple e-mail addresses, you can try each of them. If your e-mail address matches our database, we will e-mail you your User ID within a few minutes. In addition, you may want to ensure that your SPAM filter is not blocking e-mails from chairman@nadasurvey.com.

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I have a new dealership. How do I login to the Dealer Attitude Survey?

If you have a new dealership that did not previously exist, you must complete the Dealer Attitude Survey Registration Form and your unique User ID for the new dealership will be sent to you at the start of the survey. If you register during the survey, we validate the information and then e-mail the User ID to the Registered User. This validation process takes one to two business days.

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I recently purchased an existing dealership. How do I login to the Dealer Attitude Survey?

If you purchased an existing dealership, complete the Dealer Attitude Survey Registration Form. If you received a message that your dealership is already registered, please send an e-mail to questions@nadasurvey.com along with the name of the dealership you purchased and the new name of the dealership along with the exact address including city and state, and the dealership telephone number and fax number. Your unique User ID for the new dealership will be sent to you either at the start of the survey or during the survey depending upon when you registered. We validate all new registrations and then e-mail the User ID to the Registered User. This validation process takes one to two business days.

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If I own multiple dealerships, how do I login to the Dealer Attitude Survey?

Dealer Principals who own more than one dealership will receive a unique User ID for each dealership if they are listed as the Registered User for each one. Some Dealer Principals may elect to have their General Manager at each dealership listed as the Registered User. If the General Manager is the Registered User, the User ID will be e-mailed to him/her. If you are listed as the Registered User for multiple dealerships, you will need to complete a Dealer Attitude Survey for each dealership individually, even if you sell the same franchises.

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Who can answer questions about the survey?

You can send your questions to questions@nadasurvey.com along with your dealership name, exact street address including city and state, telephone number and fax number. This information will help us to research your questions, if necessary, and get a response back to you quickly.

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