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You can locate your User ID by entering the e-mail address you used to create your registration.
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Update Registration Information
You can change or modify your dealership information including your e-mail address.
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News
  • Summer 2009 Dealer Attitude Survey
    Your User ID will be sent from chairman@nadasurvey.com to your PC. Look for this e-mail on July 6, 2009. The Summer 2009 Dealer Attitude Survey runs from July 6, 2009 through August 6, 2009.

  • Lifetime Registration—No Need to Register Again
    Once you have registered, your User ID is valid for as long as you own your dealership. Changes to e-mail addresses can be made using the Update Registration Information tab.

  • Can't Remember Your User ID?
    If you misplaced your User ID, click on the Forgot User ID tab at the top of this page. You'll need to use the same e-mail address you used to create your registration. If you have more than one e-mail address, you can try each of them.

  • Can't Locate Our E-mail Notices?
    Our e-mails may be inadvertently being caught in your SPAM filter. Check your Junk folder or wherever potential SPAM e-mails are stored in your system. To prevent this from happening in the future, please add our e-mail address chairman@nadasurvey.com to your trusted sender program. Consult your IT staff or visit http://img2.ssprd3.net/add_contact/index.html for instructions.

  • Contacting Us at questions@nadasurvey.com
    Don't forget to include the dealership name, exact street address including city and state along with your question. Many dealerships have the same or similar names.

  • Save Time—Prepare Your Franchise Evaluations on Paper and Enter Them Online
    We have created a Survey Aid for you to complete your franchise evaluations on paper, so an Administrative Assistant or other staff can enter them online. Remember to keep your User ID confidential. The Survey Aid is a tool and not a substitute for an online survey. Only surveys completed online are included in the results. NADA cannot accept fax or e-mail paper surveys.

  • Did Not Receive Your User ID on July 6, 2009?
    Each dealership has its own unique User ID. Possible reasons you did not receive your User ID are:

    1. You are not the Registered User. Check with other Dealership Senior Management (your Dealer Principal, General Manager(s), etc.) to see if they have the User ID.
    2. The e-mail with the User ID was incorrectly identified as SPAM. See "Can't Locate Our E-mail Notices?" above.
    3. Your mailbox is full, so incoming mail is not being accepted
    4. You changed your e-mail address. Use the Update Registration Information tab above to change your e-mail address or modify your dealership information.
Schedule
The NADA Summer 2009 Dealer Attitude Survey runs July 6 through August 6, 2009.
FAQs
  • Are my survey responses confidential?
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Take Survey
Registered Users will be e-mailed their unique User ID at the start of the NADA Summer 2009 Dealer Attitude Survey on July 6, 2009.
Survey Aid
Use the survey aid to complete your franchise evaluation on paper, so an Administrative Assistant can enter them online.
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Past Survey Results
View past survey articles about the Dealer Attitude Survey from NADA's AutoExec magazine.
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